Cancellation and Refund Policy

At Jass Perfume, we strive to process orders promptly to ensure timely delivery of your products. As such, we regret to inform you that cancellations may not always be possible. However, we offer an alternative solution for your convenience.

  • Cancellation Period: Due to our swift order processing system, cancellations is not possible.
  • No Cancellation Policy: Once an order has been processed and dispatched from our warehouse, it cannot be canceled. We apologize for any inconvenience this may cause.
  • Consider Testers: We understand that selecting the perfect fragrance can be challenging. To help you make an informed decision, we recommend exploring our range of tester-sized products. Testers offer an affordable way to experience our scents before committing to a full-size bottle.
  • Refund Policy: Please note that due to the nature of our products, refunds are not available for canceled orders or returns.
  • Contact Us: Should you have any questions or require further assistance, our customer service team is here to help. Please don't hesitate to reach out to us via happytohelp@jassperfume.com.

Please Note: Our cancellation policy is designed to streamline order processing and ensure timely delivery of your products. We appreciate your understanding and cooperation in this matter.

Thank you for choosing Jass Perfume. We value your patronage and look forward to serving you.